INDUSTRY · TRADES & HOME SERVICES

Digital marketing for Perth trades and home-services businesses.

Plumbers, electricians, HVAC, landscapers, roofers, locksmiths. Your customers Google in moments of urgency. We make sure they find you first, call you fast, and never see your competitor’s number above yours in the map pack.

THE TRADES MARKETING MATH

For trades, response time is the marketing.

Research from Service Direct and Google’s “moments-of-need” data shows that 78% of emergency callers go with whoever answers first, not whoever ranks highest. A great Google ranking with a missed call is worth nothing. We build the full chain (visibility, capture, response) so the first ring of the day is yours.

$40-$90
AU industry average CPL for trades (Service Direct benchmarks)
$18-$30
CPL range we deliver across active trades clients
5 min
Response time at which conversion rates peak, vs 8× drop after an hour
78%
Of emergency callers book whoever answers first, not who ranks highest

WHY TRADES HIRE US

We treat trades marketing like an inbound-call factory, because that’s what it is.

For a plumbing emergency at 7am, a blocked drain at 4pm, or a hot-water unit failing on a Sunday, your customer needs you in the next 30 minutes. The job is to be findable, callable, and answered. Most agencies obsess over website aesthetics. We obsess over the path between a Google search and a ringing phone, because that’s the only part that prints revenue.

Our trades clients see growth come from three places: Google Business Profile dominance in their service suburbs, call-tracking on every paid ad so we know which campaign produced which booking, and review velocity that keeps them at the top of the map pack even when bigger competitors throw more money at ads. The expensive part of being a trade isn’t the marketing budget. It’s the cost of a phone that doesn’t ring.

WHAT WE DELIVER

Six channels every Perth trade should be running.

Local Services Ads put you above the map pack with a pay-per-call model. Standard Search Ads capture buying-intent keywords like “emergency plumber [suburb]” with negative-keyword discipline.
Google Business Profile optimised across every service suburb, schema-marked service pages, and citations cleaned up. Cited by ChatGPT and Claude when prospects ask about local tradespeople.
For non-emergency work (renovations, installations, upgrades) we run Meta + Instagram to capture earlier-stage demand with strong before/after creative.
Every paid call tagged to the ad that produced it. Web enquiries trigger SMS + call-back automation inside 60 seconds. Missed calls go straight to a back-up tradesperson.
Auto-collect reviews from happy customers post-job. Intercept upset customers privately before they post 1-stars. Review velocity is the top ranking signal for trades in the map pack.
If your site takes more than 2 seconds to load on 4G, you’ve already lost half your emergency callers. We build trade sites that hit Core Web Vitals green and have a tap-to-call button on every screen.

OUR APPROACH

How we turn trades marketing spend into booked jobs.

01
Map your service area
Suburb-by-suburb visibility audit. Where do you rank for “[trade] [suburb]”? Who’s ahead, and why? Output is a written priority list of suburbs to win first.
02
Lock in the GBP
Google Business Profile rebuilt with proper categories, service areas, photos, and Q&A. Auto-posting weekly job updates. This alone usually doubles map pack impressions in 60 days.
03
Ads + call tracking
Local Services Ads, Search, and dynamic call-tracking numbers per source. You see exactly which campaign produced which job, with revenue tagged in your CRM.
04
Review velocity loop
10X Reviews auto-sends every paying customer a review request post-job. 4-5 star feedback flows to Google. 1-3 star feedback is routed to you privately so issues never become public.

WHAT SETS US APART

Six things generic agencies don’t do for trades.

Per-suburb call trackingEvery service suburb gets its own dynamic phone number so we know which area is generating the most jobs.
Speed-to-lead automationWeb form to SMS in under 60 seconds. Missed calls forwarded to a back-up tradesperson. Voicemail-to-email so nothing is lost.
You own your ad accountsEvery campaign runs under your Google and Meta accounts. Leave whenever, take everything.
Review velocity built in10X Reviews software included. Most trades go from under 20 reviews to over 200 inside 12 months without lifting a finger.
Pay-per-call optionsWhere Local Services Ads are available, we route you through pay-per-call so you only pay for actual phone bookings, not clicks.
After-hours forwardingInbound after 5pm? Calls forward to a duty mobile, with voicemail-to-email fallback. Never miss an emergency that pays double rates.

TRADES QUESTIONS

The most common questions tradies ask us.

How fast can I expect more calls?

Google Local Services Ads can be live and driving calls inside 5 to 10 business days. Standard Google Ads campaigns ramp inside 7 days. Map pack improvements (GBP optimisation, review velocity) take 30 to 60 days to show, then compound month after month.

What budget does a trades business need?

Most trades clients run $1,500 to $5,000 per month in ad spend. At $20-$30 CPL, that puts 50 to 250 booked jobs in your calendar each month. Smaller solo operators can start at $1,500 and scale as bookings come in.

We’re a one-person operation. Is this overkill?

Usually not. Solo trades are exactly who needs speed-to-lead, GBP dominance, and review velocity most, because every missed call is one fewer job that month. The trick is to size the campaign to what you can actually deliver, so we don’t flood you with leads you can’t serve.

Do you handle Local Services Ads (the green-tick Google ones)?

Yes. We set up the Google Guarantee verification, manage the lead disputes (Google credits you back for bogus leads if disputed correctly), and optimise the listing photos and reviews so your conversion rate stays high.

What about HomeAdvisor, Hipages, ServiceSeeking?

Useful as a top-up, terrible as a primary lead source. Aggregator leads typically cost $30-$60 each and are sold to 3-5 competitors at once. Direct Google and GBP leads cost less and convert better because the customer is calling you specifically, not comparing 4 quotes.

Will you build me a new website?

If your current site loads in over 2 seconds on mobile or doesn’t have tap-to-call buttons on every screen, yes, we’ll rebuild it as part of the engagement. Trades sites don’t need to win design awards. They need to load fast and ring your phone.

Can you work with trades outside Perth?

Yes. We run trades clients across Perth, Sydney, Melbourne, Brisbane, and Adelaide. Local SEO requires that we know your service area, so we onboard non-Perth clients with a quick market-mapping sprint inside the audit phase.

Ready to get the next phone call?

The free audit shows you exactly where your current visibility, response time, and review velocity are leaking jobs, and a 90-day plan to fix it.